In our work as health care practitioners, we have the privilege of hearing people’s stories and witnessing their journey through difficult times with health and healing. To truly be present to hear and deeply honour others, to share our own story from a professional position that maintains our credibility yet locates us as simply another human being, requires many skills and clarity of intention. We need to be grounded in kindness, have open hearts, understand common humanity and have tools to manage our own reactions and triggers.